The arrangements made by the governing body for dealing with complaints from parents/carers of pupils in relation to Woodlands School.
The governing body encourages parents to resolve issues with the school and SLT in the first instance. If this is not possible or the parent is still unsatisfied the chair of governors, David Burnett, can be approached through the school. He will then arrange to hear the complaint and to resolve the issue.
Woodlands Academy Complaints policy –